This has been going on for years, so the lady does accept that what she has been doing (mostly scolding and getting cross) hasn’t worked, therefore she may need to do things differently.
Having spoken to her on the phone, I was expecting something a lot worse. Scamp barks to get attention, he whines and squeaks too. He also alarm barks at sounds outside. The phone rings and he rushes to the lady and barks until she picks it up.
As I asked all my usual questions I could find a whole lot more GOOD things than bad. I encouraged the lady to look for these things too. Here are some: Scamp stops barking when the lady picks up the phone unlike may dogs I go to, throw something and he brings it back and (usually) gives it up, he may bark at the cat in play but he is brilliant with the cat, he settles quietly and quickly whenever he is put into his crate, he has no problem with being left alone, he is very friendly to everyone and every dog, when touched or examined he relaxes like a rag doll… I could go on and on.
We need to look at what is really only to do with noise and why he makes it. Firstly he alarm barks when someone passes the house, the phone or doorbell rings or there are sounds outside. He barks when the lady goes to look out of the window (he senses it’s because someone may be outside?). Secondly, he barks when the lady doesn’t give him the attention he is asking for. Finally he barks with excitement when he’s playing.
Barking is what dogs do – some more than others. I wonder how many dogs would like us humans to talk, shout and sing less!
Scamp makes all this noise because it works. If he barks at someone passing by what does that person do? Go! If he barks at the lady for attention what does the lady do? Either plays with him or gets cross which is – attention. Scamp always gets a result.
Just as with children, if we start looking for the GOOD things in our dogs it actually makes them behave better, and the things we don’t like become smaller. It makes us happier too.
NB. The precise protocols to best use for your own dog may be different to the approach I have worked out for Scamp, which is why I don’t go into all exact details here of our plan. Finding instructions on the internet or TV that are not tailored to your own dogs can do more harm than good. One size does not fit all. If you live in my own area I would be very pleased to help with strategies specific to your own dog (see my Get Help page).