I always ask what people want of their dog when I first arrive. The gentleman said ‘an obedient dog’ and the lady said a dog that she could walk.
The two are part of the same thing. In my own words what they want is a fulfilled, happy and motivated dog.
The less compliant and obedient a dog is, the more a frustrated owner may intensify his or her approach. They repeat commands with a crescendo until they are shouting. This may intimidate some dogs into being obedient.