Feels insecure at home. Friendly with people when out.

Name: Puppy off to the best start
Rating: 5

November 30, 2019
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Ethel can be two different dogs.

She is friendly and confident around people when out of the house whether she knows them or not. She enjoys visits to a cafe and days at daycare.

At home the young Cockerpoo is a different dog.

Puppy off to the best start

I just wanted to message you and say thanks for your help when Dizzy was a pup. She's turning out to be an amazing little thing!!! We literally couldn't have asked for a better dog, thank you so much for setting us off on the right track from the very beginning!

He is having fun, he is affectionate and more relaxed

We are really pleased with progress far. Your guidance has been invaluable. Within the first week, we were all just feeling relieved at the improvement in his behaviour (and probably ours!) and we felt we could at least live with him. Now, at the end of two weeks, I can honestly say it is a pleasure to be with him. He is having fun, he is affectionate and more relaxed.

Prompt, helpful and considerate

Very kind lady gave us the reassurance that we could give our dog a new start to life. He truly needed one. Theo was professional, approachable and extremely sensitive to our situation and our dogs terrible separation anxiety.

Very helpful and extremely easy to talk to

Was very impressed with Theo, she was very helpful and extremely easy to talk to. Theo explained everything very well to us both, making everything easier to understand

Both of us were very impressed with Theo

She was absolutely fantastic and explained everything well. All our questions were answered in great detail. We couldnt ask for more. Warm and friendly. She gave us back our optimism that Polo isn't a lot cause. I would have no hesitation in recommending Theo,already have!

Theo lived up to our expectations

Having had a trainer over previously to help with Dollys biting and obsessive behaviour who had very negative methods in my opinion, we did a lot of research to find Theo and she lived up to our expectations.

Theo has been very supportive

From her first phone call following my email enquiry, calling back with further suggestions even before she met us. Trudi has changed already, really calmed down, and we feel confident that with Theo’s support there is positive hope that we will get there.

Extremely prompt

Extremely prompt telephone call after my initial email. I felt empowered following the visit, and confident I will learn good leadership! Delighted with Theo. William (our Dalmation) is already calmer. I wont give up on him now Theos in his and our lives.

3 weeks ago I was at the end of my tether and it was me or the dogs

3 weeks ago I was at the end of my tether and it was me or the dogs (and I suspect my husband may have chosen the dogs!). I didn’t know how to stop all the barking, dreaded callers to the house and generally wondered why on earth I had dogs. It has been hard, the first 10 days or so was stressful trying to remember all the things to do, I lost my temper, I shouted, the dogs seemed worse than ever before but now I am seeing results, it feels good, I feel good. The dogs are brilliant, I love them again.

We really felt that you considered our emotions as much as the dog’s

Thank you for coming to meet us. Both Michael and I expected someone judgemental and you were nothing like that at all. and made sure that we understood why we were to behave in a different way and see it from the dogs’ point of view. We both thought you were lovely!

You gave me some incredibly helpful advice

when I was at a point of crisis with my two rescue dogs. My thanks alone would never be enough.

We were thinking of having her put down before you came

I always praise you for the way Jess has turned out considering we were thinking of having her put down before you came.

The service we received was prompt, informative, efficient and well explained.

We would have no hesitation in recommending Theo to any other family with similar problems, I now have a more relaxed dog and the family is more relaxed!

Theo gave me confidence with my dogs

which I very rarely feel with a stranger in the house. I was very impressed with the service received. My only regret is not asking for help months ago!!

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