I visited Cocoa, a Chocolate Labrador age four years old. She does a lot of jumping up and is quite stressed and anxious. One particular problem is that she is scared of walking over shiny floors, and her owners have a house with large areas of wood and tile. Poor Cocoa will suddenly stop and freeze. If she is very desperate to move she goes backwards. Interestingly, this happens randomly and not in the same place, in different rooms and in different houses. Cocoa’s owners will now be working on giving Cocoa confidence in them and in herself, in reducing her stress levels in general, teaching her some self-control and various strategies to help her overcome her fear of shiny surfaces.